Please send us an email at support@golexic.com to let us know what happened, for instance:

  • what the problem is
  • is it the first time this happens
  • if you can remember it, what you were doing (what exercise) 
  • you can also send us screenshot if relevant

We look into all the issues reported to us, and we deeply appreciate when you let us know when something is not working as it should. It helps us identify issues that we did not run into during testing, so that we can fix them.