Troubleshooting

General questions about using the app

How to use the microphone feature?
The microphone is active when it appears to be pressed down, with a red dot. In exercises where speed is important, the microphone will activate automatical...
Mon, 1 Feb, 2021 at 2:10 PM
The microphone / speech feature not work
Please note that you need to accept the prompt to allow the app to use the microphone the first time you use the app. If you want to check if the app is all...
Mon, 1 Feb, 2021 at 2:09 PM
How can I consult the onboarding tips?
When you are on the app’s starting screen, open the menu: Inside the menu bar, at the bottom left corner of the screen, you will find a link to access the ...
Mon, 1 Feb, 2021 at 2:06 PM
I have a problem with the app, what should I do?
Please send us an email at support@golexic.com to let us know what happened, for instance: what the problem is is it the first time this happens if you ...
Mon, 1 Feb, 2021 at 2:04 PM
Making sure the App picks up regional accent
The App can use the regional language variants enabled on your device, but if it cannot identify your preferred language setting (for instance Canadian, Iri...
Thu, 23 Nov, 2023 at 12:15 PM